by adamkerrigan
New Member

Can't login into online account and stuck on "please wait..."

 
1 SOLUTION

Accepted Solutions
by Profile closed
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Solution

Re: Can't login into online account and stuck on "please wait..."

Hello @adamkerrigan sorry to hear you are having problems logging in to MYEE online. Try another device or browser if you can, or clearing the cookies/history of your current browser then trying again. 

 

If the above do not work pleas call customer service on 150 from your EE phone or 07953 966 250 from any other who can check/reset the online account for you. If you are a personal pay monthly customer on an EE plan you can also access Live Chat using one of the ways mentioned in this link. :):

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

1 REPLY 1
by Profile closed
Not applicable
Solution

Re: Can't login into online account and stuck on "please wait..."

Hello @adamkerrigan sorry to hear you are having problems logging in to MYEE online. Try another device or browser if you can, or clearing the cookies/history of your current browser then trying again. 

 

If the above do not work pleas call customer service on 150 from your EE phone or 07953 966 250 from any other who can check/reset the online account for you. If you are a personal pay monthly customer on an EE plan you can also access Live Chat using one of the ways mentioned in this link. :):

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

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