by Georgiebob14

Can’t get past automated system

Hi all, I’m trying to speak to someone who’s actually a human, but the automated system is not recognising the options I am selecting even though I’m pushing the correct option number. Anyone know a way I can get through without doing this? 

by Grand Master
Grand Master

Re: Can’t get past automated system

Hi @Georgiebob14 


The simple non technical way is to press any option, or the leave EE option.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Can’t get past automated system

Hi there @Georgiebob14 


Welcome to the community.


Which customer service number are you calling to speak to us?


Is there anything we can help you with on the community?


Speak soon 🙂


by Grand Master
Grand Master

Re: Can’t get past automated system

Try +44 800 956 6000 (option 2, option 4) . That won't ask for a mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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