11-11-2017 07:34 AM - edited 11-11-2017 07:36 AM
Thanks for coming to community to see us 🙂
Here is all the information you need from our Content Lock and Orange Safeguard help and support pages.
In My EE
*Please note that changing your settings through My EE is for pay monthly customers only. The following methods can be used by both pay as you go and pay monthly users.
Change or remove Content Lock
From the EE blocking page, you can remove Content Lock using a credit card or by logging in to My EE.
Call our Content Lock service
Please note: If you want to turn Content Lock off you will again need to complete a simple credit card age verification check.
Just visit an EE store with any of the following approved photo ID – passport, full driver’s licence (photo and paper), EU card or citizen card.
If none of the above methods works call us on 150. Charges may apply. 4GEE WiFi and tablet customers can call us on 08454 123662 from any other device.