by dwdashley
Visitor

Can’t access my EE account

For the past month or so I can’t access my EE account, I have 2 numbers shared in the family and I can’t share data like I used to. The message is: 

 

What happened?

Sorry, we were unable to complete your request right now. Please try again later.

 

I have repeatedly tried and no luck. 

1 REPLY 1
by
EE Community Support Team

Re: Can’t access my EE account

Good Morning @dwdashley

 

Welcome the community 🙂

 

Are you set up as the account holder? you can check this by seeing if you can view a full bill. 

 

Is this problem occurring on the EE App?

 

Speak soon, 

 

Katie 

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