by dwdashley

Can’t access my EE account

For the past month or so I can’t access my EE account, I have 2 numbers shared in the family and I can’t share data like I used to. The message is: 


What happened?

Sorry, we were unable to complete your request right now. Please try again later.


I have repeatedly tried and no luck. 

EE Community Support Team

Re: Can’t access my EE account

Good Morning @dwdashley


Welcome the community 🙂


Are you set up as the account holder? you can check this by seeing if you can view a full bill. 


Is this problem occurring on the EE App?


Speak soon, 



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