by Karen76
Explorer

Anyone else having problems logging onto their account?

I’ve been getting an error page all week 😣

3 REPLIES 3
by
EE Community Support Team

Re: Anyone else having problems logging onto their account?

Hi @Karen76.

 

What error are you getting when you try to log in?

 

Are you trying to log into the app or on the website?

 

Jon

Highlighted
by Karen76
Explorer

Re: Anyone else having problems logging onto their account?

I’m trying to log into the website.

I get Login Error (we’re working on fixing this page).

Sorry we were unable to complete your request right now. Please try again later.

 

ive tried logging on on both mobile and iPad on Safari and Chrime browsers and always get the same error.

by
EE Community Support Team

Re: Anyone else having problems logging onto their account?

Thanks for confirming @Karen76.

 

I'd recommend contacting our technical support team about this.

 

They will be able to access your account and try to find the cause of this problem.

 

Please let us know how you get on.

 

Jon

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