Highlighted
by RobertNapier Investigator
Investigator

Am I going to get compensated for my BT app not working for 8 hours and internet

My BT and internet have been down for 8 hours am I going to be compensated 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Am I going to get compensated for my BT app not working for 8 hours and inte

@RobertNapier : It's not for EE to say about compensation for your BT products.

 

Try asking your query over on the BT Community .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by RobertNapier Investigator
Investigator

Why is my EE app not working for 7 hours

What's wrong with the EE app been down for seven can't use my BT app aswell 

by RobertNapier Investigator
Investigator

Re: Why is my EE app not working for 7 hours

And will I be compensated for not being able to use my BT app and internet for nearly a day

by Grand Master
Grand Master

Re: Why is my EE app not working for 7 hours

@RobertNapier : It's not for EE to say about your BT BB & app.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master
Solution

Re: Am I going to get compensated for my BT app not working for 8 hours and inte

@RobertNapier : It's not for EE to say about compensation for your BT products.

 

Try asking your query over on the BT Community .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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