13-12-2018 07:52 PM
Been trying for a while now. I want to find out how much to upgrade my phone. My contract is up in march but my phone's a little tired .
Tried using the app, won't even let me log in . Error code e6888
Tried using the website, same issue .
Called 150, followed the options, press 0, nothing, asks again, press 0, sorry werew experiencing difficulty. Then it hangs up.
Surely this isn't just me? I haven't got time to go to a store, I thought this was meant to make it easier .
13-12-2018 08:01 PM - edited 13-12-2018 08:09 PM
Welcome to the Community,
If your having issues with the online shop & 150 at the moment please contact 0800 956 6000 opt 2 opt 4 and they will be happy to help.
13-12-2018 08:04 PM
Thanks for the quick reply, but if you'd read my message properly, I've already tried the website .And the app. And calling 150 .
13-12-2018 08:15 PM
Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 20%.
14-12-2018 07:29 AM - edited 14-12-2018 07:30 AM
by Helen27 09-12-2019