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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8051 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18159 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35105 Views
  • 49 replies
  • 11 Helpful

Resolved! overpayment

Hiya, I went into my account to pay my bill for June but it said it would be ready for the 4th of june and if i wanted to make an overpayment, what happens if i do make that overpayment will it just come off my next bill? 

Segade21 by • Explorer
  • 443 Views
  • 3 replies
  • 1 Helpful

New phone

Good to know EE after 14years paying about £150 per month for my family’s phone decides to change my discount to very little and will not try to help .. Good for loyalty poor EE as a company and that after the price going up by £30 in March sad way t...

Kaspir by • Investigator
  • 264 Views
  • 2 replies
  • 0 Helpful

Re: Live chat with EE

Hi I spoken to one of you representatives about leaving and she said she well call back in few hrs after speaking with manager but never bothered calling back 

Mja786 by • Visitor
  • 289 Views
  • 1 replies
  • 0 Helpful
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