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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 7904 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18003 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 34719 Views
  • 46 replies
  • 9 Helpful

Resolved! Sim upgrade

Currently on pay as you go. Want to try again to upgrade to a sim deal after being denied last month nearly 1hr to get through to EE i left three network tojoin EE imslowly starting to regret it 路‍

Demo8989 by • Investigator
  • 351 Views
  • 3 replies
  • 0 Helpful

Bill

Hi I have just been asked by text by ee for £16 towards my balance  but my direct  debit  of £28 came out on the 4th May so unsure why asking for more money

cancell sim contract help

i am 5 days into sim 12 month contract i have found a better deal , when i try and cancel online i get a txt saying to end contract early i have to 186 pound.?

Resolved! overpayment

Hiya, I went into my account to pay my bill for June but it said it would be ready for the 4th of june and if i wanted to make an overpayment, what happens if i do make that overpayment will it just come off my next bill? 

Segade21 by • Explorer
  • 429 Views
  • 3 replies
  • 1 Helpful

New phone

Good to know EE after 14years paying about £150 per month for my family’s phone decides to change my discount to very little and will not try to help .. Good for loyalty poor EE as a company and that after the price going up by £30 in March sad way t...

Kaspir by • Investigator
  • 263 Views
  • 2 replies
  • 0 Helpful
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