by
Visitor

As a current EE customer can I get 6 months free apple music

Is the 6 months free Apple Music offer available to current EE customers?

1 SOLUTION

Accepted Solutions
by
Ace Contributor
Solution
Accepted by Damienw1 (Ace Contributor)
‎27-08-2016 01:09 PM

Re: As a current EE customer can I get 6 months free apple music

Hi,

 

Unfortunately, it looks like for now the free Apple Music Addon is only for new, or upgrade customers only Smiley Sad 

 

As an existing customer, I'd love to have it too.

 

W

19 REPLIES
by
Ace Contributor
Solution
Accepted by Damienw1 (Ace Contributor)
‎27-08-2016 01:09 PM

Re: As a current EE customer can I get 6 months free apple music

Hi,

 

Unfortunately, it looks like for now the free Apple Music Addon is only for new, or upgrade customers only Smiley Sad 

 

As an existing customer, I'd love to have it too.

 

W

by
Star Contributor

Re: As a current EE customer can I get 6 months free apple music

Hi,

@Joswfc

It sound like to me it is only for new and upgrading EE customers  EE OFFERS SIX MONTHS OF APPLE MUSIC FREE

@Richard_C 

Please can you confirm.

Many Thanks

by
EE Community Support Team

Re: As a current EE customer can I get 6 months free apple music

[ Edited ]

Hello @Joswfc.

 

The offer will be for new and upgrading customers.

 

As the information above shows Smiley Happy Hope this helps.

 

Thanks.

 

 

by
New Member

Re: As a current EE customer can I get 6 months free apple music

And there was me thinking / hoping EE were different. Alas... Entrapment for the new customer and f-all for the ones spending top dollar each and every month on EE already.

 

we know where we stand.

 

by
Grand Master

Re: As a current EE customer can I get 6 months free apple music

@85stars  Its to entice new customers and to keep customers your a customer already so why would EE give you this mid contract ?   Yes it would be nice to have this but EE are a company out to make money so why give it away when you don't have to. 

by
Visitor

Re: As a current EE customer can I get 6 months free apple music

As Apple Music is an upgrade that's free for 6 months I hope existing customers will get it as a free upgrade.

by
Grand Master

Re: As a current EE customer can I get 6 months free apple music

@Fruitcake when you are due an upgrade you can get this, you'll not get it mid contract this is not a upgrade its a promotion. 

by
Visitor

Re: As a current EE customer can I get 6 months free apple music

Disgusted about the total disregard for loyal and long standing EE customers.  Where's our free music?  I won't be renewing or upgrading when the time comes.  Loyalty doesn't pay when it comes to incentives.  EE should be trying to keep customers as well as attracting new ones. 

by
Grand Master

Re: As a current EE customer can I get 6 months free apple music

But that's the the catch new and upgrading customers.  So if you upgrade and show your loyalty then you get the offer.    Why should EE allow you to have this now and you can then leave after your current contract ep.  

by
Visitor

Re: As a current EE customer can I get 6 months free apple music

How does this work for month to month contracts? Would I have to cancel and take out a new month to month contract?? I've currently got the bt sport add on for 6 months. 

 

by
Brilliant Contributor

Re: As a current EE customer can I get 6 months free apple music

Hello @Padraigog the 6month free Apple Music offer is available to new and upgrading lines, so yes either cancelling your current contract and taking out a new one or upgrading your current plan to a different one will deem you eligible for the offer Smiley Happy

You can find more information about the Apple Music offer here:

http://ee.co.uk/why-ee/apple-music
by
Investigator

Re: As a current EE customer can I get 6 months free apple music

Y! I changed my plan? So I'm a new customer.

by
Brilliant Contributor

Re: As a current EE customer can I get 6 months free apple music

Hello @poogie55 if you upgrade your plan/phone you can add the offer once your new plan is active on your account. Smiley Happy
by
Investigator

Re: As a current EE customer can I get 6 months free apple music

I've got 2 year contract to go, I will not renew contract,the morning new contract is to be renewed I'll be on doorstep to stop the what hit's the fan.

 

by
Grand Master

Re: As a current EE customer can I get 6 months free apple music

@poogie55  What ?

 

And contracts don't just renew.  

by
EE Community Support Team

Re: As a current EE customer can I get 6 months free apple music

Hi @poogie55

 

When you changed your plan did you also upgrade your phone?

 

As this offer can only be taken out when upgrading and not a midway contract change.

 

Many thanks,

 

Lee

by
Investigator

Re: As a current EE customer can I get 6 months free apple music

I am a new contract wifi mobile (dongle ) ask for the 6 months free music and get turned down,come on,that is annoying. Tried canceling day after to no affect to EE

Sent from my
by
EE Community Support Team

Re: As a current EE customer can I get 6 months free apple music

Hi @poogie55

 

The EE Music offer is not available on Tablet and Dongle plans.

 

Many thanks,

 

Lee

by
Visitor

Re: As a current EE customer can I get 6 months free apple music

Unfortunately I have to agree with you,what a shame!!

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