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30-09-2019 07:32 PM
why do I keep getting cut off when using online chat
30-09-2019 10:33 PM
So, I'm trying to sort out a problem with my account but using the live online chat is hopeless as it logs out after a few minutes. It's done this to me 4 times now, so the last couple of times I tried using the website in tandem to stop that logging out in case it was that tripping it out, but no joy. Can anyone help?
01-10-2019 09:34 AM
Good Morning @teamferret.
Thanks for coming to the community.
I am sorry to hear you were experiencing issues last night with our online chat.
How is it we can help?
Katie 🙂