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unlock my phone

Vini88
Explorer

how can i unlock my device I have forgot the password

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Vini88   You mean gain access to it.   You’ll need to restore the device back to factory settings. ( Google )   You’ll loose all information on the device is you don’t have a current back up of that device. 

it doesn't give me the option , he is asking me for the password 

Katie_B
EE Community Support Team

Good Morning @Vini88

 

Is this the password to access your phone or to use it with a different network SIM?

 

Katie.