by Festavilla12
Explorer

Why is my update on pause and wont download ?

Is says on my samsung s9 to download update when  pressing download it dont update and is on pause has been for 2 week snow help

3 REPLIES 3
by Grand Master
Grand Master

Re: Why is my update on pause and wont download ?

Hi @Festavilla12 

 

Boot your phone into recovery mode and clear your cache. It should then work.

 

Thanks




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by Festavilla12
Explorer

Re: Why is my update on pause and wont download ?

How do I do that 

by
EE Community Support Team

Re: Why is my update on pause and wont download ?

Hi @Festavilla12.

 

I'd recommend having a read of this post on the Samsung Community which explains how to perform recovery mode on a Samsung.

 

Just ignore the original question and read the answer on how to get to recovery mode.

 

Hope this helps.

 

Jon

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