by Allybally69 Investigator
Investigator

When did the upgrade anytime plan change from £100 to £266 😡

 
5 REPLIES 5
by Grand Master
Grand Master

Re: When did the upgrade anytime plan change from £100 to £266 😡

@Allybally69   What did you expect,  your paying for the feature to upgrade any time this will come at a price.

by Allybally69 Investigator
Investigator

Re: When did the upgrade anytime plan change from £100 to £266 😡

Yeh I do realise this but the plan I agreed with EE was £200 upgrade the first 6 months then £100 up to the upgrade date on the upgrade date I’m over 6 months then they change it to £266 without telling me that is why I’m hacked off

by
EE Community Support Team

Re: When did the upgrade anytime plan change from £100 to £266 😡

Hi @Allybally69,

 

Welcome to the EE Community. 🙂

 

Where are you seeing this charge?

 

If you are trading your old device in (and it's not damaged), you would only need to pay a £25 to £100 upgrade fee between month six and 12.

 

Thanks

 

James

by Allybally69 Investigator
Investigator

Re: When did the upgrade anytime plan change from £100 to £266 😡

Hi JamesB I’m seeing it on my EE upgrade page .

 

 

3E4415F4-5301-4D6B-8B1F-D63219E61CAF.jpeg

 

by
EE Community Support Team

Re: When did the upgrade anytime plan change from £100 to £266 😡

Hi @Allybally69,

 

Looks like something has gone wrong. Please get in touch with Customer Care so we can take a quick look at your account.

 

Thanks

 

James

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