by JackB99

Very happy customer

I was not sure where to post this so I have decided to leave it in the general section of the community. After my first direct dealings with EE this evening (despite some technical issues) I am very happy with my overall experience on the phone. I was quickly answered and helped greatly by Lauren from the Darlington unit. It is rare I leave feedback but I am more than pleased with the explanation and guidance I received in choosing an upgrade package as it is due. So a huge thank you to Lauren and well done to the Darlington team for their fantastic customer service. 


Jack B  🙂

EE Community Support Team

Re: Very happy customer

Good Morning @JackB99


Welcome to the EE Community. 


Thank you so much for taking the time to leave such lovely feedback about Lauren.


Did you manage to take Lauren's last name so we could get this back to her manager?



As a thank you for taking the time to come to the community, I would love to send you a small gift. 


You should now have a private message from myself for further information, 


Katie 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.