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by
Explorer

Unlimited 5g, it it actually unlimited

Looking to buy the unlimited 5g data plan, was wondering if it was actually unlimited, I know some networks have a stupid limit of 1000gb, was wondering if ee would do the same. 

Thanks 

5 REPLIES 5
Highlighted
by Grand Master
Grand Master

Re: Unlimited 5g, it it actually unlimited

Hi @Peeps112 

 

I have the feeling from your question you already know the answer. 

 

As per EE terms and conditions

 

Unlimited Plans
Uncapped and Unlimited data - 50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or
more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above
1000GB/month to be commercial use and have the right to move you to a business plan. You can choose from 3 swappables (Amazon Prime
Video, BT Sport or the Roam Further Pass). 5G Handset customers can gift up to 120GB all other unlimited customers can gift up to 100GB.
Data usage on an unlimited plan will decrement from giftable allowance. Any data boost allowance will be added to the giftable allowance.

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by
EE Community Support Team

Re: Unlimited 5g, it it actually unlimited

Morning @Peeps112

 

Thanks for coming to the community 🙂

 

All of our unlimited plans are uncapped so you can use as much data as you like, as long as it's for personal use.

 

For more information on personal use, please see our terms and conditions.

 

You can find full information on our How do Unlimited Plans work? Help page.

 

Hope this helps 🙂

 

Leanne.

Highlighted
by
Explorer

Re: Unlimited 5g, it it actually unlimited

So let's say if I use 1000gb for personal use, which I do as I watch a lot of 4k files, I will be okay? 

Highlighted
by Grand Master
Grand Master

Re: Unlimited 5g, it it actually unlimited

Hi @Peeps112 

 

As per the T&C I suspect a one off wont matter, but if you are consistently exceeding 1000GB then you maybe contacted. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by
Explorer

Re: Unlimited 5g, it it actually unlimited

Hmmm, and would a business plan work out more expensive, and would I even be able to get one as I am not a business, just a personal user. 

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