26-08-2019 07:35 PM
I brought the note 10 plus 5G on friday and discovered a fault with a dead pixel. I went back the the ee store and the staff did a straight swap for a new one.
Customer service is A1
26-08-2019 10:13 PM
Great, but it also helps that you have the Consumer Rights Act 2015 on your side.
27-08-2019 11:44 AM
Thanks so much for coming to the community and letting us know about your great experience.
I hope you are enjoying your new phone,