by Stupot81 Contributor
Contributor

This is why I stayed with EE

I brought the note 10 plus 5G on friday and discovered a fault with a dead pixel. I went back the the ee store and the staff did a straight swap for a new one. 

Customer service is A1 

 

2 REPLIES 2
by Grand Master
Grand Master

Re: This is why I stayed with EE

@Stupot81 

 

Great, but it also helps that you have the Consumer Rights Act 2015 on your side.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: This is why I stayed with EE

Hi @Stupot81

 

Thanks so much for coming to the community and letting us know about your great experience. 

 

I hope you are enjoying your new phone, 

 

Katie 🙂

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