cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

This is why I stayed with EE

Stupot81
Contributor
Contributor

I brought the note 10 plus 5G on friday and discovered a fault with a dead pixel. I went back the the ee store and the staff did a straight swap for a new one. 

Customer service is A1 

 

2 REPLIES 2
Northerner
Grand Master
Grand Master

@Stupot81 

 

Great, but it also helps that you have the Consumer Rights Act 2015 on your side.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Katie_B
EE Community Support Team

Hi @Stupot81

 

Thanks so much for coming to the community and letting us know about your great experience. 

 

I hope you are enjoying your new phone, 

 

Katie 🙂