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30-04-2020 12:58 PM
I need to remove a phone line from my account. I am out with my sim only deal, it expired in February. Can I do this online?
30-04-2020 01:01 PM
@Jonny1984 you can do it online but you need to log into your online EE account and wait for live chat window to pop up so you can chat with customer services, you’ll be waiting awhile though. the best and quickest way is to call customer services to give notice you need to be patient when calling as customer services are extremely busy due to the current situation