by Oktay

Positive feedback! :)

You guys really need somewhere we can leave feedback about staff.

I don’t ever go out of my way to leave feedback about anyone as I consistently receive good customer service from EE representatives when I call - which I confirm in the after call survey - but this time I had to go beyond my norm.

Rebecca from Newcastle! ❤️

I was on the second call to EE of the day and was a little frustrated with the process of connecting my Apple Watch to my line plan. I called once more as it wouldn’t let me connect the watch. Rebecca answered the phone, She was extremely friendly and helped me solve my issue - yes we ran into some obstacles but I really couldn’t have asked for a better person to help my get through it. Such an amazing soul, we solved the issue with laughter and I genuinely feel as though my friend was helping me solve an issue.

Long story short, if anyone knows Rebecca, she works in the Newcastle branch and is also from Scotland (‭called from 07973 100194‬ at around 17:30 on 6/6/2019) - let her know that I appreciate her, and give her a high five on me 🙂


by Grand Master
Grand Master

Re: Positive feedback! :)

We do!


Good to hear you had excellent service from EE 🙂

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
EE Community Support Team

Re: Positive feedback! :)

Good Morning @Oktay.


Welcome to the community 🙂


What an amazing way to start a Friday morning hearing this wonderful feedback.


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As a thank you from us here on the community, we would like to send you a small gift. 


You should now have a private message from myself for further information, 


Katie 🙂

by Oktay

Re: Positive feedback! :)

Thank you @Katie_B & @XRaySpeX. You guys are the best!

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