by Leahhenery Investigator
Investigator

No service abroad

Hi 

I am in Croatia on an iPhone 6s Plus ( company mobile so I am not the account holder as such) 

I have always had signal abroad on this exact phone with the company I work for but since I arrived yesterday my phone has had no service. I can not manually connect to any of the available networks and resetting the phone or turning on data roaming hasn’t worked

help! 

4 REPLIES 4
by Grand Master
Grand Master

Re: No service abroad

@Leahhenery   Is anyone else with you on EE and do they have a working signal?  

by Leahhenery Investigator
Investigator

Re: No service abroad

Hi Chris b 

yes my partners phones are both working ( he has an iPhone and an huawei They have connected to HT HR network

by Leahhenery Investigator
Investigator

Re: No service abroad

But he is on Vodaphone and virgin

by
EE Community Support Team

Re: No service abroad

Hi @Leahhenery.

 

Welcome to the community.

 

What happens when you try to manually search for a network?

 

It can take a few minutes for available networks to appear.

 

Jon

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