by Alice2202
New Member

New Phone

How long will it take for the new phone to connect to the EE network?

by Grand Master
Grand Master

Re: New Phone

Hi @Alice2202 


It should connect straight away. Have you upgraded? Can you try your old sim? 



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EE Community Support Team

Re: New Phone

Hi @Alice2202


Welcome to the community.


Is it a brand new SIM and number or did you upgrade?


As @Northerner said, if it's an upgrade, you should be able to pop your old SIM in and it'll work straight away.


What kind of phone is it?


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