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New Phone

Alice2202
Visitor

How long will it take for the new phone to connect to the EE network?

2 REPLIES 2
Northerner
Grand Master
Grand Master

Hi @Alice2202 

 

It should connect straight away. Have you upgraded? Can you try your old sim? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Christopher_G
EE Community Support Team

Hi @Alice2202

 

Welcome to the community.

 

Is it a brand new SIM and number or did you upgrade?

 

As @Northerner said, if it's an upgrade, you should be able to pop your old SIM in and it'll work straight away.

 

What kind of phone is it?


Chris