by Daynaq
New Member

My phone's been stolen and I have got insurance what do I do

Hi my ex has stolen my phone I have an ardent number from the police but I haven't got insurance what do I do about replaceing it

2 REPLIES 2
by Grand Master
Grand Master

Re: My phone's been stolen and I have got insurance what do I do

@Daynaq   You need to call customer services to get it blocked and if you have EE insurance you can start the claim process. 

by
EE Community Support Team

Re: My phone's been stolen and I have got insurance what do I do

Hi and welcome to the community, @Daynaq

 

I'm sorry to hear that your phone has been stolen. Do you think the police will be able to get it back?

 

Our Mobile Care team will be able to block the number so that it can't be used by anyone


Chris

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