cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

My phone's been stolen and I have got insurance what do I do

Daynaq
Visitor

Hi my ex has stolen my phone I have an ardent number from the police but I haven't got insurance what do I do about replaceing it

2 REPLIES 2
Chris_B
Grand Master
Grand Master

@Daynaq   You need to call customer services to get it blocked and if you have EE insurance you can start the claim process. 

Christopher_G
EE Community Support Team

Hi and welcome to the community, @Daynaq

 

I'm sorry to hear that your phone has been stolen. Do you think the police will be able to get it back?

 

Our Mobile Care team will be able to block the number so that it can't be used by anyone


Chris