For up-to-date information and comments, search the EE Community or start a new topic. |
18-05-2020 02:21 PM
My current number is with my sister's account. I now have my own account with a line for my wife. I would like to move my line from my sister's account to this new account. How do I go about doing that?
18-05-2020 02:28 PM
18-05-2020 04:34 PM
Hi @AT7
Welcome to the community. 🙂
Although it's easier if both people are together when phoning, you don't necessarily have to be.
Your sister can call and give permission for you to take over the mobile number and contract. She'll then set up a temporary password specifically for you.
You can then call, give the password and carry on with the transfer of the number.
Chris