by Ave1983
Visitor

Leave feedback

I contacted the customer service team today to help with a payment on my bill this was the 3rd call to EE today and I got through to a lovely lady called denise *******. 

I just wanted to say that her  customer service skills were excellent and went above and beyond to help with everything I asked. She explained things no one has ever done before when speaking to a customer service advisor  EVER!!!! She is doing an amazing job and just wanted everyone to know how amazing she is at her job. 5 stars to you Dennis and if I ever need help at EE I will be personally  contacting you for help in the future!!!!! 

 

[MOD EDIT: removed Denise's surname]

1 REPLY 1
by
EE Community Support Team

Re: Leave feedback

Hi @Ave1983

 

Welcome to the community and thank you for sharing your experience with us. 😄

 

It's made my night reading how Denise was able to go above and beyond to help you. 😁🌟

 

I'll do my best to send this post to her and her manager so that she gets the recognition she deserves.

 

As a thank you for sharing this with the community, I'd love to send you a small gift from us here on the community team.

 

Spot prize.jpg

 

I've sent you a private message to get some information from you.

 

Please have a look and get back to me.

 

Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions