by Emma19913
New Member

I want to change my mobile number

Can I change my mobile number through this website or do I need to contact you direct this is due to harassment 

 

thanks 

1 SOLUTION

Accepted Solutions
by RyanDean Investigator
Investigator
Solution

Re: I want to change my mobile number

Hello, Emma.

 

Thank you for posting your issue.

What I would recommend you do is block the caller that is calling you at the moment, If It's getting to the point that It's harassment like you have stated in your post, Please contact the "101" Police Service and they can assist you with trying to get this stopped.

 

However, If you want your mobile number changed, please contact support on "150" from your EE mobile. Please note I'm not 100% sure they can change your number.

 

Customer service opening hours:

8am - 9pm (Mon to Fri)
8am - 8pm (Sat & Sun)

 

If you can't dial 150, then please use "07953 966 250"

 

Thanks, hope this helped.

Ryan.

1 REPLY 1
by RyanDean Investigator
Investigator
Solution

Re: I want to change my mobile number

Hello, Emma.

 

Thank you for posting your issue.

What I would recommend you do is block the caller that is calling you at the moment, If It's getting to the point that It's harassment like you have stated in your post, Please contact the "101" Police Service and they can assist you with trying to get this stopped.

 

However, If you want your mobile number changed, please contact support on "150" from your EE mobile. Please note I'm not 100% sure they can change your number.

 

Customer service opening hours:

8am - 9pm (Mon to Fri)
8am - 8pm (Sat & Sun)

 

If you can't dial 150, then please use "07953 966 250"

 

Thanks, hope this helped.

Ryan.

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