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How do you get the live chat to work?

Mummyb13
Investigator
Investigator

Tried everything to activate it but nothing seems to work 😞 - very frustrating! 

 

Does anyone have a link please? 

2 REPLIES 2
Chris_B
Grand Master
Grand Master

@Mummyb13 you haven’t tried everything you haven’t tried waiting till it’s open,  Live chat is customer services and it’s not 24 hours 7 day a week.  You need to wait till 8am. 

Live chat is for contract customers only and you need to log into your online EE account and wait for a live chat window to pop up. 

Katie_B
EE Community Support Team

Good Morning @Mummyb13

 

Welcome to the EE Community. 

 

Have you been able to now speak with our online chat team?

 

Is there anything we can help with here on the community?

 

Speak shortly, 

 

Katie 🙂