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How can I leave positive feedback for an amazing customer service agent?

oligibbons
Visitor

I just got off the phone with Abbie on your customer service team who helped me with an awkward home broadband query. She was nothing short of amazing, and I want to pass on some great feedback (that woman deserves a raise or something!). I can't find an area online to leave this feedback though, so can someone please advise?

 

Thanks,

 

Oliver

3 REPLIES 3
Jon_K
Former EE Employee

Hi @oligibbons.

 

Thanks for coming to the community.

 

It's great to hear that you've had such a positive experience talking to Abbie 🙂

 

I've sent you a private message to get some more information.

 

Jon

Hi,

 

I would also like to pass on some feedback for Terry xxxxxxxx from Broadband customer service team.  he has been amazing and has gone above and beyond to assist me with my broadband fault.

 

[mod edit: removed employee's surname]

Jon_K
Former EE Employee

Hi @Gazi.

 

Welcome to the community.

 

Thanks for coming here to leave your positive feedback 🙂

 

I'm glad to hear that Terry was able to assist you and leave a lasting impression.

 

Jon