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09-09-2019 11:24 PM
Imran from EE branch in the fort shopping centre in Birmingham has genuinely gone out of his way to help me in matters I couldn’t manage to sort over the phone.
he helped me upgrade my contract and some bill issues he sorted out for me by talking to customer services on my behalf as I struggled to get my message across!
he went above and beyond to help me out and I can’t tell you how much I appreciate it,
staff like imran are the reason why I still am a loyal customer to EE!
I really hope that this post reaches him and EE can see what a hard working and great character he actually is.
keep it up!
Much appreciated
Mussa
10-09-2019 09:05 AM
Good Morning @Mussa1.
What a fantastic way to start our day hearing such amazing feedback.
It sound's like you received outstanding service by Imran and I will be sure to feed this back on your behalf.
As a thank you for taking the time to come to the community and leave this feedback, I would love to send you a small gift.
You should now have a private message from myself.
Speak soon,
Katie 🙂