by Vandra2009 Investigator
Investigator

Good eveningSpent ages looking for a form for positive feedback, any ideas?

Today I rang 150 to query my bill after upgrading my phone in December. I was so lucky to have my call answered by Craig Rendell. He was amazing and soooo kind and helpful. He spent ages digging into all my previous calls and uncovered so much that I didn’t know. I have been overpaying for the last 10 months and was clueless. He was amazing and really fought my case and after an hour totally sorted out everything. Thank you Craig from the bottom of my heart. You are an asset to EE. Even when I got upset you were so calm and kind. So thankful you answered my call. Vandra 

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Good eveningSpent ages looking for a form for positive feedback, any ideas?

Hi @Vandra2009

 

Welcome to the EE Community,

 

 

You can leave your positive feedback here on the Community and a member of the Community team can feed it back for you.

 

 

3 REPLIES 3
by Ace Contributor
Ace Contributor
Solution

Re: Good eveningSpent ages looking for a form for positive feedback, any ideas?

Hi @Vandra2009

 

Welcome to the EE Community,

 

 

You can leave your positive feedback here on the Community and a member of the Community team can feed it back for you.

 

 

by Vandra2009 Investigator
Investigator

Re: Good eveningSpent ages looking for a form for positive feedback, any ideas?

Thank you Dai 🙂

by
EE Community Support Team

Re: Good eveningSpent ages looking for a form for positive feedback, any ideas?

Good Morning @Vandra2009

 

Welcome to the community. 

 

It's great to hear you had a great experience all thanks to Craig, I have sent you a private message for further information to send this feedback. 

 

Thanks for making the community a great place!

 

Katie 🙂

 

 

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