I’m not sure if this is the right place to leave this feedback, so apologies.
Visited the EE store in St. Albans twice in the past week, was served by Jack the first time and then jack and Amy the second.
Came into the store wanted to leave (2 contracts) EE to a cheaper network. Jack was extremely helpful and had a lot of knowledge on all aspects of the network as well as being so friendly! Amy was also very helpful and help to explain it all in a way we could understand.
He convinced us to stay on EE and set us up with new phone contracts for good deals as well as calling other store for the desired phone. Extremely happy with the outcome and just wanted to thank him for all the help!!! Really appreciate it!!