by Eilish33
New Member

Excellent customer service

Hi, 

I am a new EE customer and wanted to praise a customer service advisor that I spoke to this afternoon. I rang regarding my dad and his pay as you go phone; which I bought him whilst he was in hospital. I was unsure about the credit on his phone and his balance. I spoke with Maggie who is based in Newcastle. Maggie was so helpful and understanding. She addressed my query and resolved the problem without any hassle. This lady is a real credit to the company and I wanted to express this to EE and hope that my words will be passed on to her and her manager. 

 

Thank you so much again Maggie!

1 REPLY 1
Highlighted
by
EE Community Support Team

Re: Excellent customer service

Hello @Eilish33

 

Welcome to the community.

 

Thank you for coming here and letting us know about the great service you had from Maggie as a Geordie I love to hear great feedback for the Newcastle team 🙂

 

I hope your Dad is on the mend now, and if you need anything you can always come to the community as well 🙂

 

Have a fantastic weekend.

 

All the best.

 

Leanne.

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