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Do you still get a £20 voucher if you return an EE power bank ?

MickGee
Visitor

‎05-10-2019 12:29 PM

 
0 Helpful
4 REPLIES 4
Northerner
Grand Master
Grand Master

‎05-10-2019 02:14 PM

Hi @MickGee 

 

No. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Christopher_G
EE Community Support Team

‎06-10-2019 08:03 AM

Hi @MickGee

 

Welcome to the community.

 

We no longer offer a voucher for the return of a power bar. You can take it to an EE store where we can dispose of it properly for you, though.

 

Chris

0 Helpful
Dean21
Visitor
In response to Christopher_G

‎03-03-2020 10:04 AM

Hi

 

Is it possible to exchange it for an alternative free of charge?

 

Many thanks

 

Dean

0 Helpful
Chris_B
Grand Master
Grand Master
In response to Dean21

‎03-03-2020 10:40 AM

@Dean21   No.  The time to return it has long passed.   All customers where requested to return it and those that didn’t took it upon themselves to continue using it despite a request to return it.  

0 Helpful