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Disappointed upgrade

Marie07
Visitor

I have just tried to upgrade 2 phone contracts
But was given a price then sent to retention team to see if they could do a better deal 
But it went up in price and 4 different plans 
So confused I can't believe that it is so hard to get it right

1 REPLY 1
James_B
EE Community Support Team

Hi @Marie07,

 

Welcome to the EE Community. 🙂

 

I'm sorry to hear you weren't happy with your upgrade options.

 

Don't hesitate to get back in touch with Customer Care if you'd like to discuss this further.

 

Thanks

 

James