Highlighted
by Investigator
Investigator

Direct debit

hello, ive recently just started a direct debit with EE, the bill date was the 23rd may and it says paid, the app says paid etc. The downloaded bill says it will be taken out on the 31st may but the money is still in the bank? is this correct or do i need to phone up and pay?

1 SOLUTION

Accepted Solutions
Highlighted
by Grand Master
Grand Master
Solution

Re: Direct debit

Hi @amylouise9081 

 

Your payment will be taken 10 days after your billing date. This is perfectly normal. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

1 REPLY 1
Highlighted
by Grand Master
Grand Master
Solution

Re: Direct debit

Hi @amylouise9081 

 

Your payment will be taken 10 days after your billing date. This is perfectly normal. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

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