i was hoping this could be passed onto the members of staff at EE in St. George’s Harrow. I went into the shop for an upgrade on Saturday 9th and was greeting by a gentleman and he was so helpful, and told me to come back on the 14th as that’s when my upgrade was due which I did. I managed to catch him on the way to the other shop and he told me to go into ee and ask for shaz (I think that was his name) who would help.. I would like to say how helpful shaz was with helping my pick my new phone and to be able to give me the best advice at what phone would suit me best. they both went above and beyond especially shaz with their customer service.