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21-05-2020 06:45 PM
Hello do you know how can i change my plan for 54 to 30 maybe 35 i dont want to pay 54 anymore. thank you
21-05-2020 06:52 PM
Hi @geocretu
Welcome to the EE Community,
unfortunately you ain't allowed to lower your plan during the duration of your contract as per the terms and conditions of your contract.
Thanks,
David.
22-05-2020 08:49 AM
Good Morning @geocretu.
I can see you have been provided the right information.
If you are unable to pay your EE bill please take a look at our help page which provides full detail regarding support.
Katie 🙂