by Mummyb13 Investigator

Can’t get live chat to work

Does any one have a link or know how I can get it to work? 

by Grand Master
Grand Master

Re: Can’t get live chat to work

Hi @Mummyb13 


You are best calling EE CS on 150. 


You can access live chat via your online account or via EE get in touch page (click on the cross next to EE) 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Mummyb13 Investigator

Re: Can’t get live chat to work

Still can’t get it to work. Any help would be appreciated x

EE Community Support Team

Re: Can’t get live chat to work

Good Morning @Mummyb13


Are you a pay monthly customer or pay as you go?


Live chat is currently only available for pay monthly customers. 


Speak shortly, 


Katie 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions