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06-09-2019 02:05 PM
Just so you know, i had one of the best customer service experiences i have ever had with one of your agents today, by far the best experience ever with ee in 8 years of being a customer with you.
Very very happy with the service today
The agent was down to earth but professional, if you could replicate her service throughout ee.
Honestly the best service i have ever received over the phone.
06-09-2019 03:38 PM
Hi @Flamemc
Thanks for coming here and letting us know.
This is lovely feedback for a Friday afternoon 🙂
Hope you have a great weekend and come back to the community.
Leanne 🙂
13-09-2019 04:25 PM
Not.
Customer service non existant.
trying to get my new EE mobile tablet SIM card to work for 3 days.
calling the EE support number is pointless. Always very busy, hang on forever.
Trying to add on some bandwidth goes round in circles.
Almost got there once and at the end said payment verification needed? And....nothing.
Hopeless.
Ill go elsewhere.
13-09-2019 06:16 PM
Hi @Rawthey,
Welcome to the community 🙂
I have sent you a private message to gain some further information from you about your query.
Alex 🙂
16-09-2019 10:10 PM
Thank you for your offer of one of yr support people calling to ass it’s me to get EE mobile internet working.
no one has called to date.
16-09-2019 10:11 PM
Type correction...
support people calling to assist me
17-09-2019 06:53 AM
Hi I just bay phone and this phone not accept any sim cards because the guy who seel me the phone hi not pay bills. What I can do now its chance tu unlock the phone an use on the same network ee??? Or just put the phone to bean an forget abut the money an phone heh😒😒😒
17-09-2019 07:25 AM
17-09-2019 07:26 AM
Good Morning and welcome to the community @Denis99712.
If your device has been blocked due to the seller not paying the bills, you will need to get back in touch with the seller and ask them to contact us.
Thanks,
Katie 🙂
17-09-2019 09:52 AM