by Abbibi

Amazing Service

Hi there,


I recently lost my phone while on holiday and wanted to thank the two members of staff I have spoken to regarding this.


I can't for the life of me remember their names but the Irish gentleman and South African lady, you were both amazing. So full of empathy and understanding, I didn't feel at all embarrassed that I lost my phone (even though it was entirely my silly fault).


Thank you for laughing along with me and giving me the support and help I needed so quickly.

EE Community Support Team

Re: Amazing Service

Morning @Abbibi


Thanks for coming to the community and sharing your experience.



There is nothing worse than losing your phone, been there many times!


As a thank you for letting us know about your great service I would like to send you a small gift 🙂


You will have a private message from me, so I can get some details.


Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions