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06-03-2019 06:20 PM
Hi there,
I recently lost my phone while on holiday and wanted to thank the two members of staff I have spoken to regarding this.
I can't for the life of me remember their names but the Irish gentleman and South African lady, you were both amazing. So full of empathy and understanding, I didn't feel at all embarrassed that I lost my phone (even though it was entirely my silly fault).
Thank you for laughing along with me and giving me the support and help I needed so quickly.
07-03-2019 07:48 AM
Morning @Abbibi
Thanks for coming to the community and sharing your experience.
There is nothing worse than losing your phone, been there many times!
As a thank you for letting us know about your great service I would like to send you a small gift 🙂
You will have a private message from me, so I can get some details.
Leanne 🙂