by David2513 Investigator
Investigator

I’m trying to play a slots app and deposit using my phone number but it won’t l

I’m trying to play a slots app and deposit using my phone number but it won’t lEt me, any ideas

6 REPLIES 6
by Grand Master
Grand Master

Re: I’m trying to play a slots app and deposit using my phone number but it won’

@David2513 : How's it stopping you? What's it say?

 

Are you on contract or PAYG?

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by Profile closed
Not applicable

Re: I’m trying to play a slots app and deposit using my phone number but it won’

@David2513 EE isn't a bank. Such transactions would cost EE. So EE won't make it easy for you to do this. It might even put up obstacles. Why not use a different method to pay?

by David2513 Investigator
Investigator

Re: I’m trying to play a slots app and deposit using my phone number but it won’

I know it isn’t a bank . Previous games have let me deposit easily by just using my phone number. Obviously you don’t know that. 

by
EE Community Support Team

Re: I’m trying to play a slots app and deposit using my phone number but it won’

Good Morning @David2513

 

Thanks for coming to the community. 

 

What phone are you using?

 

To your knowledge have you got any charge to account bars active on your account?

 

Speak soon, 

 

Katie 🙂

by Benbat88
Explorer

Re: I’m trying to play a slots app and deposit using my phone number but it won’

I have got the same problem... Any idea why it won't let us... Its fine normally

 

by
EE Community Support Team

Re: I’m trying to play a slots app and deposit using my phone number but it won’

Hi @Benbat88

 

I've replied to your other post regarding this.

 

Please take a look and get back to me.

 

Thanks

 

Chris

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