by EeCw Investigator
Investigator

Hotspot NAT Failed on PS4 (BT fine)

Hiya,

 

I have this problem using EE hotspot from my OnePlus 6T. It used to work with this phone and SIM but now I get NAT Failed when hotspot from my PS4 Pro. 

If I use a BT SIM in this phone, it works fine. Something must have changed on the EE network. 

I read elsewhere they recently changed to IP6?

I can connect to internet. I can play games. I just cannot NAT so this prevents game chat and online play. 

Will update if I find a solution.

6 REPLIES 6
by Grand Master
Grand Master

Re: Hotspot NAT Failed on PS4 (BT fine)

@EeCw : Can the OnePlus be forced to use IPv4 only in its APN?

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by EeCw Investigator
Investigator

Re: Hotspot NAT Failed on PS4 (BT fine)

Thanks for the suggestion. I already tried that but no change

by Doctor_T Established Contributor
Established Contributor

Re: Hotspot NAT Failed on PS4 (BT fine)

I'm having the same issue but with the pixel 3. The same EE SIM works fine in a nexus phone. 

Can't get it to work.

Good luck if you do.

by EeCw Investigator
Investigator

Re: Hotspot NAT Failed on PS4 (BT fine)

Thanks, I'll be in touch if I get it working. I've also raised the point with OnePlus as it's ok on my old 5 but not my 6T so it seems to be fussy about phone+carrier mix.
by Doctor_T Established Contributor
Established Contributor

Re: Hotspot NAT Failed on PS4 (BT fine)

I got mine sorted. See my thread which I initiated. Hopw it helps. 

by
EE Community Support Team

Re: Hotspot NAT Failed on PS4 (BT fine)

Hi @EeCw.

 

Have a look at @Doctor_T's other thread as they managed to find a solution using an APN 🙂

 

Jon

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