by
Ace Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

I have it working here on an Orange SIM with a 213 IP using 3G and an EE SIM with a 31 IP using 4G. Smiley Happy 

by
Valued Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

So must be EE then

by
Ace Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

[ Edited ]

Hello @Jameshj99 most likely. 

 

It has stopped working on my EE SIM/connection and keeps resetting to 0 at 60%, but is still working fine on my Orange SIM/connection. Smiley Happy 

by
Valued Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

So must be EE IP address  they blocked then but I have sent my IP address to developers so hopefully they can figure it out 

 

kinds regards 

 

james 

 

 

by
Ace Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

Let us know how you get on if you have the time @Jameshj99. Smiley Happy 

by
Valued Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

Hi @Tom222

 

they taken ages to respond though like every two days but look in to it

 

kinds regards 

james 

by
Ace Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

Hello @Jameshj99 good to hear they are making progress with this albeit slowly. Keep us updated if you can I will test the game again using both my SIMs when I get home. Smiley Happy 

by
Valued Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

Hi @Tom222

 

apperanlty they are but I don't think so 

 

kinds regards 

james 

Highlighted
by
Ace Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

From testing tonight it is not working on my EE SIM at all now @Jameshj99 but still working fine on my Orange SIM & BT BB. Smiley Happy

by
Valued Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

Hi @Tom222,

 

i keep asking them and no response and feels like they are ignore me now 

 

kind regards 

james

 

by
Ace Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

Hello @Jameshj99 no it is still not working for me on an EE line either. Smiley Sad

 

Unfortunately because this is an app/software fault and not an EE fault the only thing we can advise through here is chasing it up with them. You cannot be the only EE customer using their app so hopefully they make progress with this soon. Smiley Happy 

by
Valued Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

HI @Tom222,

 

02, Vodafone, 3 all works set for EE  but strange even though EE are the bigger company then all the rest.

 

kinds regards

James 

by
Ace Contributor

Re: Hi EE having problems connecting to dead zone app using 4g

Hello @Jameshj99 I find it strange to I have tried it out on other networks and it is definitely isolated to EE 4GEE/T-Mobile plans only.

 

Please do keep us updated if you hear anything back from the developer team and have the time to do so. If you have not done so already link them to this thread so they can confirm for themselves it is affecting more than one user. Smiley Happy

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