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I can't activate sim card. I have a 12-number not 14. Please help
Is it a Nano SIM, by any chance?
They seem to have shorter serial numbers, possibly because there isn't any more room to print the numbers on it.
If you contact Customer Services or head into an EE store, they should be able to help you find out the full serial number.
One of these options may help you find the answers you need.
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