Accepted Solutions
**UPDATE**
Applying a premium rate bar to the account will stop you subscribing to any new subscriptions in future.
If a subscription is already active, the best action would be to contact our customer care team who will be able to give details of the subscription and how this can be cancelled.
Our Third Party help page also gives advice on how to search for subscriptions that show on your bill.
You can add and remove the premium rate bar in your My EE.
Select Manage Device - Call abroad and premium rate and turn On/Off.
The text service is now active too to text BAR or UNBAR to 150
Alex 
These will be reversed-charged texts from Premium Rate nos. you may have inadvertently subscribed to via Web or TV. EE are not obliged to refund you but you may complain to the Premium rate regulator PhonepayPlus or the firm itself. You can check out those nos. yourself on that site.
PhonepayPlus has the following information about shortcode number: 82288 Customer care number: 0333 202 7721 Customer care email: contact@customercaredepot.co.uk Customer care website: Xinion Limited has not provided this information Search result provided by: Xinion Limited Service connected on: 16 January 2015 Service terminated on: This service is still operating Name of service: Dedicated Shortcode Type of service: Competition - non-scratchcard Service description: Xinion Limited has not provided this information How much does this service cost? Xinion Limited has not provided this information If you would like to find out more about this service or have a question about it, then you
should contact the service provider: Xinion Limited Xinion Limited Lloyds House 18-22 Lloyd Street Manchester M2 5WA
You could try texting STOP to the number, but it may cost and may not work
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
**UPDATE**
Applying a premium rate bar to the account will stop you subscribing to any new subscriptions in future.
If a subscription is already active, the best action would be to contact our customer care team who will be able to give details of the subscription and how this can be cancelled.
Our Third Party help page also gives advice on how to search for subscriptions that show on your bill.
You can add and remove the premium rate bar in your My EE.
Select Manage Device - Call abroad and premium rate and turn On/Off.
The text service is now active too to text BAR or UNBAR to 150
Alex
