29-03-2013 10:09 AM
Good morning folks,
Just a quickie, has anyone had any problems listening to online radio, (radio 1 or 2 or any commercial stns) since upgrading from the orange livebox to the orange brightbox.
Ever since I have upgraded I have not been able to listen to the radio online as it just keeps stopping after 30 secs, I have contacted support and they said its not there problem, well I think it is, perhaps the settings need changing or something.
Any ideas ???
04-06-2013 04:18 PM
This is driving me mad. It's alright some of the time but completey useless most of the time. It used to work ok.
I have had two engineers visit. The first said it was a s/n on the line problem and after a few attempts at a hard reset at the exchange it seemed ok for a bit. The second engineer said the line was ok but monitored it for a bit with the pc connected by cable and said the router was faulty.
I've had a second router, moved the cordless phone two metres away from the router, performed numerous resets, changed channels and phoned about 5 times.
The broadband light light on the router is solid but when it happens the data light stops flashing. I have the buffering on the apps at maximum.
As well as loosing the radio when using the internet I often get a message that I am not connected to the internet or that a strem cannot be decoded.
Any help would be welcome. Phoning is getting me nowhere.
22-08-2013 09:27 AM
I am having exactly the same problem, have replaced the brightbox and the problem continues. I know it is the router as when I use an old router I have I do not have the same problem (iplayer will happily stream all day). When monitoring broadband speed I can see it is around 17mbps but will then sudden drop to 0 mbps for anything from 10 seconds up to about 2 mins - this is clearly what is giving me the buffering issue. Throughout this break in data flow the Internet connection light on the router remains solid.
Any suggestions would be appreciated!
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