20-03-2017 01:07 PM
This is soooo embarrasing i really dont know what you mean... I am so sorry Richard but I am a real novice!!!!
20-03-2017 04:07 PM
I have asked EE techno folk whether once I transfer my mails (when the service is back it's on and off at present) I will still be able to access them via Outlook as I use that as well on the PC but can't on the iPad so will use gmail on that only.Will fsnet mails still come through to Outlook?Outlook doesn't seem to want to have my gmail mails.
20-03-2017 04:15 PM
Hello @maggiesaes any old emails you have downloaded and saved in outlook will stay after 31st May yes but any new emails sent to your fsnet address after that date will not be received no as the whole service is being shut down so your fsnet address will no longer exist.
20-03-2017 04:47 PM
Now that is not waht the last techno bod I spoke to when webmail was last down at the weekend-it's down now again.He said I could still access them on Outlook so I transferred everything to Outlook ready.
It means then that any sites that use my fsnet will have to be notified and everything transferrred to gmail if I can get it sorted which will be difficult as yet again webmail is down.
I really am sick about this I don't need the hassle.
20-03-2017 04:57 PM
Hello @maggiesaes you can still access old emails yes but you will no longer be able to receive new ones because your fsnet address will no longer exist. All emails sent to you after 31st may will need to be sent to your gmail address.
20-03-2017 05:30 PM
Hello @maggiesaes you should be able to yes. Here is a link containing more information on setting up outlook to use your gmail account. :
20-03-2017 05:45 PM
Thank you brilliant that has been more help than the technical department have.
I shall try that and transfer my webmails once th eservice is up and running again.
Sorry but it still sickens me that this is happening after 15 years with this address.
20-03-2017 07:03 PM - edited 20-03-2017 07:07 PM
Please read What Data do you Need to Transfer your Orange Emails to Another Provider? and check your settings against those given there. You want the Broadband Emails column.
@Richard_C: @lin44 has an FSnet.co.uk email not an FSMail.net one. So that FSMail Issues thread you linked him to is not appropriate to him. I realise they are easily confused but they are completely different.
20-03-2017 07:12 PM
20-03-2017 07:32 PM - edited 20-03-2017 07:37 PM
You are welcome @maggiesaes let me know how you get on if you have the time.
I am sorry to hear you are upset about the email closure. I understand your frustration as I am also affected. Hopefully the transition to gmail goes smoothly for you from now on.
20-03-2017 09:48 PM - edited 20-03-2017 09:52 PM
you need to change the log in password here
How do you navigate to that page from within your online BB a/c?
I used to have it but it's recently disappeared. All I have is Change details which leads to a page headed by "Your account details" instead of that "Your online profile for internet account" & does not have your Orange email addy, "********@xrayspex-not-really.freeserve.co.uk" at the top nor any Change password. I've been puzzling where it's gone?
21-03-2017 03:40 PM
I shall be doing it on Monday after I have transferred everything I need and maybe pruned out some stuff.Giving new details to certain companies and changing details for the bank etc will take time and I shall be changing my supplier once my contract expires I really am unhappy and will go elsewhere choosing myself this time rather than just being taken over.
i shall let you know how it all transfers.Thank you for all the help.
21-03-2017 05:40 PM
Hello @maggiesaes I do understand your upset over this, hopefully it does not take you too long to update your contacts. You know where we are if you need anything else in the meantime.
31-05-2017 08:57 AM
I cannot transfer my orange emails to gmail. I phoned regarding this and they could not resolve it and they said I would have to just forward every email to my gmail account. Having started doing this I am now locked out of my orange email account. Surely there is a way I can transfer them without completing this mundain process. my email ends in fsmail.net. I am still waiting on my orange mail to be unlocked.
31-05-2017 09:14 AM
Hello @Challan sorry to hear you have been locked out of your Fsmail account. Here is a link containing more information on how to get it unlocked first of all:
31-05-2017 09:41 AM
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